The SecureConnect product consists of two components. The SecureSIM, which can be ordered via the online shop, and the SecureGateway, which can be obtained via the AWS Marketplace. Both components must be used in combination to use the SecureConnect product.
No. Unlike a VPN, SecureSIM doesn’t use the Internet to send data at all. It uses cellular networks to move data. That data remains entirely within the highly secure and encrypted environment of Telefónica Germany as it moves Machine to Machine (M2M) or connects to your AWS cloud setup.
If you’re using a software-based VPN and the software fails for any reason, your traffic may default to unencrypted transmission. If you’re using a hardware-based VPN, you have the expense of hardware and maintenance and a lack of connectivity if it fails. This can be omitted by SecureConnect and therefore offers a clear advantage over VPN encryption.
You can use SecureSIM anywhere the carrier’s signal can reach. This means you’re not limited to where lines and cables have been installed. And because it can run on NB-IoT, LTE-M, 2G, 4G and 5G networks, your devices will work under a wide range of conditions.
You can use them! If you need your devices to be able to connect to the servers and applications in your AWS cloud setup, they can do that without ever having to move traffic over the Internet. If your devices need to access the Internet, you can configure them to use a VPN gateway from your AWS cloud. You have all the connectivity you need and not one byte is ever unprotected.
SecureSIM supports inter-carrier routing. This allows for carrier interconnection when facilitating low-latency applications and inter-carrier communication
That’s up to you. Whether it’s a tablet, a POS terminal, a sensor at a remote facility, or some other device, you can use SecureSIM to send and receive data between devices and to applications, servers, databases, and more. With the power of APIs, you can collect, send, and use data securely and remotely.
SecureSIM gives you full control over your devices and keeps them secure. It gives you complete control over dataflow. You have full control of where data-communication is possible and which network to use. SecureSIM provides a dedicated network that does not require Network Address Translation. This control means security audits and security certification is easier as you can document your full control of data.
Geeny SecureSIM cards work only in connection with the Geeny SecureGateway that can be found on AWS Marketplace. They do not grant access to the public Internet!p>
Telefónica’s privacySIM portfolio comprises the provision of the SIM cards with the chosen data volume and the use of the Telefónica IoT connectivity management platform. The plan is intended for business clients and is designed to network their IoT applications.
| Term | Data Volume | Countries | Technology | Price | |
| Price | 10 years | 1,500 MB | Germany | 2G, 4G, NB-IoT, LTE-M | EUR 10.00 |
| Europe | 10 years | 1.000 MB | Germany + Country zone 1 | 2G, 4G, NB-IoT, LTE-M | EUR 10.00 |
| World | 10 years | 750 MB | Germany + country zone 1 & 2 | 2G, 4G, NB-IoT, LTE-M | EUR 10.00 |
All prices exclusive of VAT. The triple SIM format (2FF, 3FF, 4FF) is included in the price. Additional charges per SIM card are required for industrial (2FF) and chip (VQFN8) SIM cards.
Those can be found in our product data sheet.
If you have consumed your included data volume, you can purchase an additional, paid data package on the IoT connectivity management platform. Without this additional purchase, the SIM card cannot send or receive further data. You can also review your remaining data volume on the IoT connectivity management platform at any time.
No, this product is only intended for data use.
No, this product is only intended for data use.
No, access to the public Internet is not enabled.
No, only the three SecureSIM tariffs are available for the SecureConnect offer. Tariffs with higher data volumes can be found in the IoT offer from o2 Business. You can view this here .
No, individual tariffs cannot be created. However, in this case the IoT offer from o2 Business could be relevant for you. You can view this here .
Der Nutzungszeitraum für alle Tarife beträgt je SIM-Karte 120 Monate und beginnt nach der Aktivierung der SIM-Karten
The period of use for all plans is 120 months per SIM card and begins when the SIM cards are activated.
The SIM cards are automatically deactivated after the end of the period of use. You can view the remaining term of your SIM cards on the IoT connectivity management platform.
Your SIM cards do not need to be specifically cancelled. Your SIM cards will expire automatically either at the end of their term or when the data volume has been consumed if no additional volume has been purchased. You also have the option of deactivating selected SIM cards on the IoT connectivity management platform. However, this does not mean that the SIM cards have been cancelled.
Once the data volume of the SecureSIM card has been used up, you must top up data volume again within 12 months to prevent the SIM card from being deactivated.
You can view the current data consumption of your SIM cards on the IoT connectivity management platform.
You can top up your data volume on the IoT connectivity management platform.
Data top-ups can be used straight away. You will be billed for the top-up at the end of the month.
If a SIM card is defective or if you have lost one of your SIM cards, please e-mail our customer service at service@geeny.io. If you lose them, you should also deactivate your SIM cards on the IoT connectivity management platform.
PIN requests have been deactivated as standard and can be manually activated on your device. The SIM pins can be viewed on the IoT connectivity management platform. A PIN does not have to be entered to use the SIM card provided that you, the customer, have not knowingly activated this on your device.
We offer various types of SIM card to satisfy the specific requirements of IoT applications in commercial and industrial fields. The portfolio comprises specific industry standard IoT SIM cards for applications in harsh environments to support an optimal service life. We offer you the SIM card types triple SIM (2FF, 3FF, 4FF) and industrial SIM (2FF). We also offer solderable SIM chips (VQFN8) for fixed installation.
The triple SIM format (2FF, 3FF, 4FF) is included in the price. Additional charges per SIM card are required for industrial (2FF) and chip (VQFN8) SIM cards.
No, you do not have to change your SIM card when the network changes because your SIM card supports the network technologies 2G, 4G, 5G, LTE-M and NB-IoT.
You can see which network technologies your SIM card is using on the IoT connectivity management platform.
Please contact our customer service at service@geeny.io.
Your SIM card will be deactivated if the term or the data voucher has expired and if a new data voucher has not been purchased . You also have the option of manually deactivating SIM cards on the IoT connectivity management platform.
Sie können den Status Ihrer SIM-Karten eigenständig zwischen „aktiviert“ und „deaktiviert“ umschalten und umgekehrt.
You can check the current status of your SIM card at any time using your personal access on the IoT connectivity management platform.
Yes, the SecureGateway is mandatory.
Telefónica Germany's Geeny IoT SecureGateway provides fully secure IoT device connectivity to a Virtual Private Network (VPN) endpoint in your AWS Virtual Private Cloud (VPC) environment without the need for further encryption of the data transmission path. Connect your applications to your IoT devices installed with Geeny SecureSIM cards via a private Telefónica Germany network connection and get full control over all data communications.
The SecureGateway must be obtained via the AWS Marketplace.
The SecureGateway must be configured individually and once for each customer. You can find instructions for installation here.
The SecureGateway must currently be obtained via the AWS Marketplace. If you are not an AWS Marketplace customer, you must open a free AWS account and start an AWS Cloud. Then you can select The SecureGateway as software. You can find a description of the process here. Alternatively, the IoT offer from o2 Business might be relevant for you. This could be viewed here.
No, the SecureGateway only works SecureSIM cards from Geeny.
The plan is intended exclusively for business clients domiciled in Germany and can exclusively be purchased in conjunction with Geeny SecureGateway on AWS.
No further documents are needed for the ordering process
The plan is intended exclusively for business clients domiciled in Germany and can exclusively be purchased in conjunction with Geeny SecureGateway on AWS.
The use of the SIM cards outside Germany is possible in the countries shown in the plan options.
The IoT Privacy Gateway is only available to business clients within AWS Marketplace’s Germany region. The privacySIM SIM cards can be ordered only for business clients with a German permanent establishment at a German address and can exclusively be ordered in conjunction with the IoT Privacy Gateway on AWS.
There is a minimum order volume of 10 SIM-cards. There is merely a minimum order volume of 500 units for solderable SIM chips (VQFN8).
Orders cannot be subsequently amended.
No, an order is binding and there is no right of revocation.
Yes, it is possible to order more SIM cards in the webshop at a later date.
The delivery time is typically 3 to 4 working days.
The SecureSIM cards can be ordered only for business clients with a German permanent establishment at a German address.
EUR 6.90 will be charged per order for shipping within Germany.
Yes, simply enter the intended delivery address for each order.
You will receive a confirmation of receipt for your order by e-mail after it has been received.
At the end of the month, you will receive a collective invoice with an overview of all the SIM cards ordered in the past month.
Please e-mail our customer service at service@geeny.io.
Please e-mail our customer service at service@geeny.io.
We accept payments by bank transfer. A payment term of 30 days applies.
Once you have received an invoice, you can pay it by bank transfer.
No, payment by credit card or SEPA direct debit is not possible for the time being.
The IoT connectivity management platform is where privacySIM cards can be managed from a single place. It also offers a broad range of functions for more security and control of your IoT application.
You will receive your access data for the platform within a few days of completing your order. You will receive access by e-mail from service@geeny.io. In some cases, you may have to whitelist this e-mail address in your mail provider to stop these e-mails from going to spam.
The online portal can be found here IoT connectivity management platform.
To login with a new e-mail address, you first need to create a new user on the IoT connectivity management platform. After the new user has been created, they receive an e-mail containing their user ID and an activation link.
Under “User administration” on the IoT connectivity management platform, you can create new user accounts for internal and external employees, delete user accounts, change the processing rights of user accounts and manage contact data and language settings.
Various role profiles are supported, such as admin, user or technician. Further information can be found in the manual.
You can change your password under “User”, “Your name”. There you can also change your e-mail address, preferred language and time zone.
If you have forgotten your password, the platform allows you to reset your password using the “Forgot password?” function. After entering your username and your e-mail address, you will then be sent an e-mail with a link to reset your password.
Your account will be frozen when 60 days have passed since your last login. You will receive an e-mail informing you when this happens. You will also receive e-mails fifteen, three, two and one day before your account is frozen. To reactivate your account, you must request a reactivation link from the administrator or user manager in your organisation.
The password must be between 10 and 50 characters and include at least one digit and one letter.
Your account will be frozen after five failed login attempts. When your account is frozen, you will receive an e-mail with instructions of how to reactivate it.
As soon as you have logged in to the IoT connectivity management platform, you can download extensive manuals under “Help”.